Our Policies

DEPOSIT

For stays of any length, a deposit of 50% of the total charges is due at the time of booking. Payment can be made via Visa, MasterCard, American Express, Diners Club, or Discover. We will send confirmation of your reservation upon receipt of your deposit.

CANCELLATION POLICY

Any change-of-dates request (including shortening a reservation) must be made 72 hours prior to your confirmed arrival and is subject to availability and minimum stay restrictions. Within 72 hours prior to arrival, deposits are non-refundable and no changes can be made to the reservation. After check-in, a shortened stay will remain charged in full per the original reservation.

For group room blocks of four rooms or more, please refer to the group contract for the applicable cancellation policy.

CHECK-IN/CHECK-OUT TIMES

Check-in begins at 4 pm. Check-out is at 11 am

For guests that wish to check in prior to our check in time, you can now call the motel or text through the Whistle portal and for a fee of $35.00, this guarantees early check in between Noon and 3 pm.

For guests that wish to be extended a late check out past 11 am, you can now call the motel or text us through the Whistle portal and extend your check out until 3 pm for a fee of $25.00 per hour. Based upon availability.

ACCESSIBILITY

Please see the accessibility page of our website for complete details on accessibility features on our website and at our property.

PETS & SERVICE ANIMALS

We now accept dogs only. Guests are allowed two dogs per room and they cannot be over 80 pounds combined. When bringing your pet, please call the motel to confirm the pet and to confirm the payment of the pet fee. The fee for pets is $50.00 per day. We also have a designated doggie area for your fur babies to go potty! You can now add your pet information through mobile check-in.

HOUSEKEEPING

The Starlite Inn offers stay-over service to guests staying 3+ nights. We also offer linen refreshes upon request.

SMOKING

The Starlite Inn is a 100% smoke, vape, and flame-free property. Cooking and cooking devices of any type (hot plates, slow cookers, grills, etc.) are strictly prohibited in all guest rooms. A $250 cleaning surcharge will be imposed on any room where guests have burned candles, smoked (including e-cigarettes), vaped, or cooked in their rooms, on balconies/patios, or anywhere on property.

ALCOHOL POLICY

Guests must be 21 years of age or older to consume alcohol. As our common spaces are used by all guests, we ask everyone to drink responsibly and be considerate of others around them.

GUEST RESPONSIBILITY

While accidents do happen, guests will be financially responsible for damages due to gross negligence.